COVID-19 : Requirements for entry and after entry to Canada

Requirements for entering Canada by air

As of November 21, 2020, if you're flying to Canada as your final destination, you must use ArriveCAN to submit your:

  • travel and contact information

  • quarantine plan (unless exempted under conditions set out in the mandatory isolation order)

  • COVID-19 symptom self-assessments

You must use ArriveCAN before you board your flight to Canada.

  • If you’re using the ArriveCAN app, your window to submit information opens 90 days before your flight.

  • If you submit your information by signing into ArriveCAN online, your window opens 14 days before your flight.

Once you submit your information through ArriveCAN:

  • a receipt will be displayed

  • be ready to show the receipt to a Canadian border services officer

  • you can show your receipt from the app as a screenshot or printout


Post-entry to Canada

As of November 21, 2020, travellers who enter Canada by air, land or marine modes, unless exempted under conditions set out in the Mandatory Isolation Order, will also be required to submit information through ArriveCAN or by calling the 1-833-641-0343 toll-free number during their quarantine or isolation period. Within 48 hours of entering Canada, travellers must confirm they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period.

Travellers who don’t use ArriveCAN to submit their information before entering Canada will be required to call the 1-833-641-0343 toll-free number on a daily basis throughout their quarantine or isolation period to provide their post-border information. They will not be able to revert to using ArriveCAN.

Travellers who do not submit the mandatory information required after they have crossed the border will be considered a high priority for follow-up by law enforcement.

This is a significant step in stopping the spread of COVID-19 as traveller information can be shared quickly and securely with provinces and territories to contact travellers for public health follow-up, and with law enforcement to verify compliance with the Mandatory Isolation Order.

Submitting information digitally in all modes of travel will also help travellers reduce their processing time at the border as well as limit physical contact between travellers and border services officers and Public Health Agency of Canada officers. This protects the health and safety of travellers and officers.

The ArriveCAN app is available for download on Google Play for Android or through the App Store for iOS. Travellers can also submit their information by signing in online.


Your privacy is protected

ArriveCAN:

  • doesn't use GPS or other technology on your mobile phone to track your location

  • uses only the information provided by you, the user

The personal information provided through ArriveCAN is protected according to the Privacy Act. For more information, see the ArriveCAN privacy notice.


For more information, please visit this page from the government of Canada website.