How to best carter to vulnerable newcomers’ needs? This is the question that Findhelp Information Services/211 Central will try to answer through its online training course.

This free e-learning course has four components:

• Introduction to Information and Referral

• Assessment Skills

• Navigation Skills

• Service coordination, follow-up and crisis intervention

This online course targets settlement workers or others who have direct contact with immigrants and refugees. The enrollment will be limited to 40 front-line settlement workers, Moreover, it will be on first-come-first-serve basis.

Date: Monday, 5th November to Sunday 2nd of  December, 2018

Time: 12:00 A.M EST

For more information or to register, please click here