Working with Refugees
Children and Youth
This information from the Government of Ontario outlines topics and concepts students learn in school, by grade level. It is available in Arabic.
This tip sheet by the Government of Ontario is designed to help people find quality child care. It is available in Arabic.
These brochures by CMAS cover dressing for winter, fire safety, home safety for children, SIDS, swimming safety and street safety. They are available in Arabic.
This resource from CMAS includes a guide and tip sheets for the Care for Newcomer Children program.
The RSTP has produced an overview of all RAP rates by province according to size of family. Click on the link below to access this information.
This Q&A Response Sheet by the Ontario Disability Support Program Branch provides information about a resettled refugee's eligibility for ODSP during and after their first 12 months in Canada.
This video by the Canada Revenue Agency shows newcomers how the Canadian tax system works and what Canada does with the taxes we pay. It is available in Arabic.
See answers from RSTP to frequently asked questions on taxes and benefits for PSRs.
This information from the Canada Revenue Agency introduces the Canadian tax system and helps newcomers complete their first income tax and benefit return as a resident of Canada.
This information from the Government of Canada outlines the Resettlement Assistance Program (RAP) and Immigration Loans Program.
This information is available on NewYouth.ca, a website by OCASI for newcomer youth in Ontario.
This information is available through the Government of Canada's immigration and citizenship Help Centre.
A listing of centres across Ontario that provide information about the non-profit, co-op and public housing in your area.
The Canadian Council for Refugees has prepared answers to frequently asked questions about refugee claimants arriving in Canada from the US.
This collaborative effort led by Kinbrace builds on the success of READY Tours and the Preparation Guide. It features multilingual information (including in Arabic and Sorani Kurdish) adapted to the six refugee determination regions of Canada.
This multilingual pamphlet includes information on 211 services in Ontario in Arabic and Kurdish (Sorani and Kurmanji).
This fact sheet by the Government of Ontario describes the programs and services available to help newcomers settle and begin a new life in the province. It is available in Arabic, Armenian and Kurdish (Sorani and Kurmanji).
This guide by Ottawa Centre Refugee Action provides details to supplement general information available on DriveTest.ca.
Legal information is available in Arabic on children's aid, sponsoring family members, criminal charges, landlord and tenant issues, police powers and workers' rights. There are many more resources in English.
The Knowledge Sharing and Networking (KN) Hub on refugee research was created by Access Alliance Multicultural Health and Community Services to facilitate collaboration and synergy between current research projects on refugees in Canada, particularly those focused on the Syrian refugee community.
This resource by CLEO and the University of Ottawa Refugee Assistance Project includes a series of instructional and case study videos and supporting written resources.
This guide by the Toronto Newcomer Office covers employment and social assistance, health supports, recreation and children's services.
These answers to common settlement questions on Settlement.Org are targeted at PSRs and GARs.
A preventative checklist for primary health care workers to use with newcomers and refugees to help integrate the Canadian Immigrant Health Guidelines into practice, available according to patient's country of origin.
The Syrian Refugee Medical Clinic has several locations across Markham and Toronto and specializes in responding to the needs of recently arrived Syrian newcomers. Language interpretation is provided.
A list of publicly funded vaccines and vaccine schedules as recommended by the Ministry of Health and Long-Term Care.
These brochures by the Canadian Mental Health Association cover a range of mental health and parenting topics. They are available in Arabic.
This video by RSTP presents some of the challenges of sponsoring refugees who experience mental health issues and helpful tips for supporting such refugees.
This information from the Government of Canada outlines IFHP coverage for resettled refugees and other groups.
This backgrounder on refugee mental health stems from a review of accumulated research by the Mental Health Commission of Canada.
This list by Medavie Blue Cross includes all providers of IFHP in Ontario.
Private Refugee Sponsorship Program
This document by the IRCC outlines the responsibilities of sponsorship groups and IRCC-funded settlement service providers with regards to services to be provided to privately sponsored refugees.
This document from the Government of Canada answers common questions about sponsorship and costs. It is available in Arabic.
This resource from the Canadian Council for Refugees is geared toward groups applying to privately sponsor refugees, but it includes lots of information relevant to other groups.
This guide by the Government of Canada provides detailed information for private sponsors in Canada interested in sponsoring refugees from abroad.
This guide by RSTP explains the PSR program and advises settlement workers on their role in assisting PSRs.
This handbook by Lifeline Syria provides step-by-step information on the one-year private sponsorship period.
This flow chart by WoodGreen Community Services shows common needs/activities for PSRs from arrival to year four.
This handbook by RSTP provides detailed information on the private sponsorship process from start to finish.
Based on the findings and recommendations of the project's first phase, the second phase features a professional development webinar series for frontline workers serving refugee clients.
This collaborative initiative from the Rexdale Women’s Centre, the Centre for Research & Education on Violence Against Women and Children and OCASI includes the Recognizing and Responding to Intimate Partner Violence Resource Guide for Refugee Resettlement Assistance Programs in Ontario.
This page on SettlementAtWork.Org features training and other events of interest to settlement sector professionals.
Webinars and in-person workshops are available on a wide range of PSR topics.
OCASI administers funds for in-house group training for settlement workers.
OCASI offers free online self-directed or facilitated learning for settlement practitioners in Ontario.
CAMH offers a Community of Practice, resource toolkit, webinars, newsletter, networking events and online courses related to refugee mental health.
This guide by CAMH is for people who work with refugees in Canada, particularly those who provide settlement, health and other social support services.